Important! These terms of service (tos) and terms and conditions govern your use of this site. Please read this document carefully before accessing or using the site. By accessing or using the site, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use the site.

The Web Design Ninja (TWDN) may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement on the site. You agree to review the agreement periodically to be aware of such modifications and your continued access or use of the site shall be deemed your conclusive acceptance of the modified agreement.

  1. Use of the Site

Limitation of Liability

In no event will TWDN be liable for

(i) any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the service, or any information, or transactions provided on the service, or downloaded from the service, or any delay of such information or service. Even if TWDN or its authorized representatives have been advised of the possibility of such damages, or

(ii) any claim attributable to errors, omissions, or other inaccuracies in the service and/or materials or information downloaded through the service. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, TWDN liability is limited to the greatest extent permitted by law.

TWDN makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-TWDN  web site, please understand that it is independent from TWDN, and that TWDN has no control over the content on that web site. In addition, a link to a TWDN web site does not mean that TWDN endorses or accepts any responsibility for the content, or the use, of such web site.

We accept no liability, implied, or otherwise, should the use of our products or services cause downtime, loss of earnings or any other negative impacts. We will be more than happy to offer support and assistance where possible to resolve any issues your site may have. However, it is you responsibility to ensure that you always have a backup of your site’s files, databases and other information before making any changes.

  1. Copyright, Licenses and Idea Submissions

The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks is TWDN, its affiliates or other third party licensors.

YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE. You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials.

  1. Indemnification

You agree to indemnify, defend and hold harmless TWDN and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.

  1. Miscellaneous

Every WordPress plugin has been tested to make sure that it works seamlessly with an average WordPress and WooCommerce installation. We guarantee TWDN’s product to work with a fresh default install of WordPress and WooCommerce. We will work with all users who experience any problems to find the part of the site that is stopping TWDN’s product from working.

  1. Liability

We accept no responsibility for any damage or loss of earnings to your blog/site in any instance when using TWDN’s products. It is your responsibility to keep a regular backup of your database and/or relevant files so that if the worst does happen, you can use your backup to bring your blog/site back online.

  1. Site Access

If you experience a problem that cannot be fixed by following our instructions, it may be required that we access your site to test, isolate and rectify / advise you of our findings. Failure to supply or allow access will result in us being unable to assist you.

  1. Refund Policy

We offer a 10 day trial version of our software and we have demo sites available to customers to access all the features.  We do not offer refunds.

  1. Software License

We provide one type of license, and it is licensed to a Single Site for use within a  Single Organization.    We offer license packages so a Single Organization or Developer can use our plugin on several sites within your organization or customer base.   Multiple developers cannot share a development license and this action will cause license forfeiture.  Occasionally we will conduct an audit of license activation’s and if additional activation’s are found to be completely different sites and organizations, you will forfeit your license.

We reserve the right to deny support and or deactivate your license if you are found to be misusing a license.

  1. Discount and Coupon Codes

We have a zero-tolerance policy regarding fraudulent usage of discount and coupon codes. We may provide a discount for LEGITIMATE CHARITY and NON-PROFIT Organizations in order to help those organizations out.  We reserve the right to request proof of your legitimacy to ensure you are in compliance when using those discounts. Any fraudulent usage of a discount code will result in forfeiture of software license with no refunds made.

 

  1. Privacy Policy

All details obtained during registration, ordering or other activity on our site are held with the strictest confidence. We will never sell or give your information to any external companies or sites.

  1. Affiliate Sales

Anyone found to be committing fraud will have their affiliate accounts suspended and all funds frozen.

Affiliate commission will be reversed for refunded sales and will be reported as a negative sale in the sales report.

  1. Security

Any passwords used for this site are for individual use only. You will be responsible for the security of your password (if any). TWDN will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that TWDN considers insecure, TWDN will be entitled to require the password to be changed and/or terminate your account.

You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, TWDN reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents. TWDN reserves the right to investigate suspected violations of these Terms of Use.

  1. Customer Support

We try to reply to all customer support queries within the same business day, and next business day if posting on weekends. We have a very good track record of providing excellent customer support. Support is provided through our support ticketing system.

You get free technical support when you purchase the product for the term of support contract purchased. You have access to all the documentation and updates for as long as updates and support is current.  Once support and updates have expired, your license key will still work and function, but access to updated versions will be unavailable.   We support the plugin for the versions of WordPress and WooCommerce that version was created for.  If you have updated WordPress and or WooCommerce and have issues, you will need to update support to get the latest compatible versions of our plugin.

 

  1. Server Setup

Our WordPress plugins require that you have a properly configured server setup with PHP and MySQL and it is online where it can be accessed using your domain name. In most cases this is something you don’t have to worry about as your web host will provide you with a properly configured server. If you are using some WordPress plugins on your site without any issue then it is safe to assume that our plugins will work fine on your server.

  1. Product Delivery

Our digital products are delivered instantly via email to your inbox. On rare occasions an email can get delayed or missed or it can end up in your junk/spam folder. If you do not receive an email containing the product download links within a few hours after the order, please contact us and we will send you fresh download links.

  1. Terms of Service / Terms & Condition Changes

Changes to our Terms of service and terms & conditions will be made without direct notification. It is your responsibility to ensure you check for changes in our terms of service and terms & conditions.